Freshworks is a very fast growing global SaaS company. Founded in 2010, we believe in delighting your customers and employees with our product and service offerings. Unlike traditional software, Freshworks develops technology that works for everyone, making it easy for IT, customer service, sales, marketing and HR to do their jobs and delight their customers. More than 52,000 companies use Freshworks’ SaaS solutions to enable better customer experience (CX, CRM) and employee experience (ITSM, HRSM). Our reseller network includes over 400 partners in more than 30 countries.

As a SaaS company, Freshworks was recently named a “Visionary” in the 2020 CRM CEC Gartner Magic Quadrant. We are proud to be recognised as a Visionary as Freshworks has entered the Customer Journey to be a game changer in the industry. Freshworks’ products are user-friendly and suitable for all the aforementioned business sectors as we offer flexible and easily customisable solutions to meet the needs of different businesses. Our vision is to make our products and services quickly and easily available to businesses of all sizes to delight their customers and employees across all touchpoints. Our goal is to provide businesses with modern, unified and intelligent SaaS products that are tailored to the needs of end users.