Lomnido delivers a software solution that uses best practices, frameworks and methods for integration to consolidate and optimise (IT)SM business processes, also according to SIAM. Data is exchanged via a middleware platform to which various systems are generically connected. This ensures a high degree of reusability and scalability, as additional systems, applications and partners can be integrated quickly and easily, and changes can be made without much effort. Lomnido is designed as an all-in-one appliance to ensure optimal performance and simplified operation. Our mission is to enable our customers to connect themselves within minutes to quickly meet upcoming business needs and help IT organisations transform reactively to proactively.