USU is the software manufacturer with the widest functional range in IT and Enterprise Service Management in Europe.

The IT & Enterprise Service Management business area supports companies with comprehensive, ITIL®-compliant solutions for strategic and operational IT and enterprise service management. Customers use it to control all service processes, create transparency about their service costs and their IT infrastructure, and can thus efficiently plan, monitor and charge for their services. A modular, integrated and ITIL®-certified product suite is used. We are rated as a market leader by analysts and certification companies and are one of the largest European providers.